AI & Customer Experience

AI User Manuals

Turn static product manuals into interactive digital assistance. With dpp.cloud, manufacturers can connect product-specific documentation with AI-powered guidance so customers can find answers and instructions faster.

Make Your Manuals Smarter

Turn product documentation into an interactive digital experience with AI-powered assistance.

How it works

AI User Manuals

Bring manuals, instructions and relevant product information into the digital product experience.

  • 1

    Connect Product Documentation

    Bring manuals, instructions and relevant product information into the digital product experience.

  • 2

    Create Digital Access

    Connect the documentation to the product's digital identity so customers can reach it directly.

  • 3

    Ask and Find

    Direct customers toward troubleshooting, maintenance, service or other relevant product actions.

  • 4

    Guide the Next Step

    Direct customers toward troubleshooting, maintenance, service or other relevant product actions.

Professional quality, built in.
Our commitment to quality and professional standards is reflected in every feature we deliver.

AI User Manuals

Benefits of this feature

Traditional manuals make customers search for the information they need. AI-powered product assistance makes the same knowledge easier to access by connecting users directly with relevant instructions and product documentation.

  • 1

    Interactive Product Guidance

    Traditional manuals make customers search for the information they need. AI-powered product assistance makes the same knowledge easier to access by connecting users directly with relevant instructions and product documentation.

  • 2

    Product-Specific Answers

    Connect digital assistance with the relevant product documentation and information.

  • 3

    Faster Troubleshooting

    Help users find troubleshooting steps and instructions without searching through long PDF manuals.

  • 4

    Available When Needed

    Make product knowledge accessible directly from the digital product experience whenever customers need it.

  • 5

    Fewer Support Calls

    Give customers a self-service option for common questions and product-use problems.

  • 6

    Better Product Experience

    Make complex product information easier to understand and use throughout the product lifecycle.

Make Your Manuals Smarter

Turn product documentation into an interactive digital experience with AI-powered assistance.

Recent Blogs​

Readings about the Digital Product Passport

Batteries Without a Passport Still Need a QR Code: Article 13(6) of the EU Batteries Regulation Explained
ESPR & EU Regulations
November 11, 2026

Batteries Without a Passport Still Need a QR Code: Article 13(6) of the EU Batteries Regulation Explained

Most batteries will never get a battery passport, but from February 2027 they still need a QR code. We explain what it has to link to, who is affected and why it's a much smaller project than a full passport.

Learn more
EU Ban on Destroying Unsold Clothes and Shoes: What Applies Since 19 July 2026 and Where the DPP Comes In
Industry-Deep-Dives
November 2, 2026

EU Ban on Destroying Unsold Clothes and Shoes: What Applies Since 19 July 2026 and Where the DPP Comes In

Since 19 July 2026, large fashion and footwear companies may no longer destroy unsold stock in the EU, and recycling counts as destruction. We go through the ten exceptions and the reporting duties, and explain why good product data makes the ban much easier to handle.

Learn more
Battery Passport Access Rights: The Missing Implementing Act and What to Build Before February 2027
ESPR & EU Regulations
October 26, 2026

Battery Passport Access Rights: The Missing Implementing Act and What to Build Before February 2027

The Commission missed its own deadline for the battery passport access rules, but the passport deadline stays. Here we sort out what is already settled, what isn't, and how to build the restricted layer so it still works once the final rules arrive.

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How to Register a Digital Product Passport in the EU Registry: Implementing Regulation 2026/1778 Step by Step
ESPR & EU Regulations
October 21, 2026

How to Register a Digital Product Passport in the EU Registry: Implementing Regulation 2026/1778 Step by Step

The EU registry has been live since July and its rules have applied since 6 August 2026. Before you can register a single passport, your company has to be verified through eIDAS. We walk through the process, what the automatic checks prove and who may register for you.

Learn more
FAQ​

Related FAQ 's

What are AI user manuals?

Can AI answer questions about a specific product?

Can AI user manuals replace traditional manuals?

Can AI manuals reduce support requests?

Where can customers access AI product assistance?