Give customers a direct digital support channel connected to the product. dpp.cloud can turn the Digital Product Passport into an interactive support experience where users can quickly find relevant information and get help.
The customer accesses the digital product experience through the product's QR code or digital identity.
The customer accesses the digital product experience through the product's QR code or digital identity.
The digital experience connects the customer with information relevant to the specific product.
Guide customers toward manuals, troubleshooting, service, spare parts or other relevant next steps.
Guide customers toward manuals, troubleshooting, service, spare parts or other relevant next steps.
Professional quality, built in.
Our commitment to quality and professional standards is reflected in every feature we deliver.
Provide support based on the specific product and information available in its digital product experience.
Provide support based on the specific product and information available in its digital product experience.
Let customers access support directly from the product instead of searching through websites or documentation.
Help customers solve common questions themselves with accessible product information and digital assistance.
Give customers access to digital product support whenever they need it.
Connect support content with the relevant product information to make answers more useful and specific.
Replace fragmented support journeys with a direct digital entry point connected to the product.
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Most batteries will never get a battery passport, but from February 2027 they still need a QR code. We explain what it has to link to, who is affected and why it's a much smaller project than a full passport.
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Since 19 July 2026, large fashion and footwear companies may no longer destroy unsold stock in the EU, and recycling counts as destruction. We go through the ten exceptions and the reporting duties, and explain why good product data makes the ban much easier to handle.
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The Commission missed its own deadline for the battery passport access rules, but the passport deadline stays. Here we sort out what is already settled, what isn't, and how to build the restricted layer so it still works once the final rules arrive.
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The EU registry has been live since July and its rules have applied since 6 August 2026. Before you can register a single passport, your company has to be verified through eIDAS. We walk through the process, what the automatic checks prove and who may register for you.
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