Give customers a direct digital support channel connected to the product. dpp.cloud can turn the Digital Product Passport into an interactive support experience where users can quickly find relevant information and get help.
The customer accesses the digital product experience through the product's QR code or digital identity.
The customer accesses the digital product experience through the product's QR code or digital identity.
The digital experience connects the customer with information relevant to the specific product.
Guide customers toward manuals, troubleshooting, service, spare parts or other relevant next steps.
Guide customers toward manuals, troubleshooting, service, spare parts or other relevant next steps.
Professional quality, built in.
Our commitment to quality and professional standards is reflected in every feature we deliver.
Provide support based on the specific product and information available in its digital product experience.
Provide support based on the specific product and information available in its digital product experience.
Let customers access support directly from the product instead of searching through websites or documentation.
Help customers solve common questions themselves with accessible product information and digital assistance.
Give customers access to digital product support whenever they need it.
Connect support content with the relevant product information to make answers more useful and specific.
Replace fragmented support journeys with a direct digital entry point connected to the product.

Manufacturers keep asking about PPWR and DPP in the same breath. They're not the same obligation. Here's what each regulation actually requires on your QR code, and when.
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The EU circular material use rate is stuck near 12 percent, and regulation alone will not move it. What moves it is unit-level product data that makes second-life business profitable. Four models with numbers, from brand-owned resale to materials recovery.
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Osapiens makes sense when a corporation consolidates CSRD, supply chain due diligence, and DPP into one platform. When the actual job is compliant passports for your catalog, focused alternatives cost a fraction and go live in weeks. Ten options compared, with the three-year TCO math.
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Spherity earns its enterprise position through verifiable credentials and battery passport depth. But at 50,000 to 150,000 euros per year, mid-market manufacturers need alternatives. Ten platforms compared, including when Spherity is genuinely the right call.
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